Reception staff

Gail McNamee

Gail McNamee

Reception

Gail started working at Croft Veterinary Centre in 1996 and was previously Office Manager, but has stepped down from this role since becoming part-time in 2014. As well as general reception duties she manages client accounts. Gail became part-time following the birth of her first granddaughter and spends her time away from work looking after her as well as keeping busy renovating her house, walking and doing yoga.

Jo Francis

Jo Francis

Reception

Jo has worked at Croft Veterinary Centre since 2007. As well as being Head Receprionist she also manages our financial accounts. She has three lovely terriers – Jack and Edith are Jack Russells and Freya the Westie – who all enjoy being taken for long walks. Jo loves dancing, particularly ballet, and also enjoys the odd yoga class.

Mel Harris

Mel Harris

Reception

Mel joined the team at Croft Veterinary Centre in April 2013 and amongst other receptionist duties also has the big task of stock control. Although she doesn’t have any pets of her own she has helped foster stray animals taken in prior to rehoming and in her spare time enjoys crafting hobbies including stained glass, which she studied during time living in America.

Heidi Bateman

Heidi Bateman

Reception

Heidi joined Croft Veterinary Centre in 2011 after having worked for the RSPCA. She has a Labrador called Wallie and two cats. Heidi is married with two children and in her spare time she enjoys dog walking, skiing, reading, cooking and entertaining with family and friends.

Hillary Stanley

Hillary Stanley

Reception

Hillary joined the practice part-time in 2014. Whilst not at work she enjoys spending time with her two rescue dogs and two rehomed cats. She is also enjoys art and is learning Spanish.

Laura Boardman

Laura Boardman

Reception

Laura joined the reception team in August 2014 and keeps busy with animals in her spare time too. She has two Patterdale Terriers – Finn and Puddle, and also enjoys horse riding with Ruby a retired race horse and Shades a Hunter.

Kate Ide

Kate Ide

Reception

Kate joined the practice in March 2015 having previously been head receptionist at a veterinary practice in Farnham. Since moving to the area she’s enjoyed taking advantage of local walks, occasionally borrowing other staff member’s dogs to take with her. She also enjoys cinema, music and taking care of her two guinea pigs Peanut and Pepper.