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The efficiency and politeness of the person who dealt with your call when you rang:

Excellent Good Fair Dissatisfied

The way you were treated by the receptionist/nursing staff when you arrived:

Excellent Good Fair Dissatisfied

How long did you wait to be seen by the vet?

Straight Away 5 - 10 mins 10 - 20 mins 20 - 30 mins Over 30 mins

The cleanliness, comfort and lack of odours:

Excellent Good Fair Dissatisfied

The friendliness, patience and politeness of the vet:

Excellent Good Fair Dissatisfied

The way the vet explained about your pet's condition and treatment:

Excellent Good Fair Dissatisfied

I consider that you provide a professional service and represent good value for money:

Yes Maybe No

I am likely to return and recommend you to my friends:

Yes Maybe No

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