Vet Consultations & Nurse Clinics
We run an appointment system for our veterinary consultations
with 10 minute appointments, or double appointments as needed.
Simply give us a phone call and we will try to see unwell animals on the same day or as soon as possible. If we haven’t seen your pet before we will first need to register them – this can be done over the phone, or online. We can then request any relevant history held by their previous vets.
We aim to consistently book appointments with the same vet for continuity when your pet has an on-going problem, or if you prefer to see a particular vet please let us know when booking your consultation. Occasionally, often because of emergencies, we may be running late – if this is this case the receptionists will warn you when you arrive. To enable us to keep to time please contact us if you are going to be late or are unable to attend an appointment. Click here for opening hours and consultation times.
We have a separate ‘dog free’ waiting area for cats, rabbits and other small pets and non-slip flooring should make visits easier for elderly dogs who may have mobility problems. For further tips on making your cat’s visit to the vets less stressful please read the Cat Friendly Clinic advice leaflet by clicking here. We would ask that all dogs are kept on a lead and all cats, rabbits and other pets are in an appropriate container. If we’re concerned your pet may have a contagious disease we may ask that you leave them in the car, if it is safe to do so, whilst you report to reception.
If you wish to speak to your vet on the phone it is normally possible to arrange this. When calling let the receptionist know the nature and urgency of your call and one of the vets will return your call when they have finished consulting or operating. Alternatively the receptionist can let you know the best time to call back.
Our nurses are here to help in all sorts of ways. They will often be your first point of contact before seeing one of our vets and are available to give advice over the phone on a wide range of topics including nutrition, training and behaviour.
They have their own clinics running on an appointment basis for:
- Puppy and kitten checks – an initial free appointment to help you when your new pet first arrives
- Dental checks
- Claw clipping
- Initial advice on behavioural problems – including noise and firework phobias
- Help with overweight pets
- Flea and worming advice including giving cats worming tablets
- Diabetes clinics – Ali and Bonnie have been trained as diabetes counsellors
- Removing sutures, bandage checks and changes
The nurses also run Puppy Parties once a month for new puppies to the practice, generally between their first and second vaccinations. This gives the puppies a chance to get used to coming to the practice as well as giving them the opportunity to meet other people and puppies.
Please contact reception on 01280 703451 to make an appointment for a nurse clinic.
Shop online with our
Click & Collect service
We're excited to offer our online shop, Click & Collect service, for a variety of quality pet foods and accessories at competitive prices.
Registration is quick and easy, then simply order items from the comfort of your own home and collect from the surgery.