Reception staff

Gail Williams

Gail Williams

Office / Accounts

Gail started working at Croft Veterinary Centre in 1996 and was previously Office Manager, but has stepped down from this role since becoming part-time in 2014. As well as general reception duties she manages client accounts. Gail became part-time following the birth of her first granddaughter and spends her time away from work looking after her as well as keeping busy renovating her house, walking and doing yoga.

Jo Francis

Jo Francis

Office / Accounts

Jo has worked at Croft Veterinary Centre since 2007.  Her main role is managing the business finances. Jo loves dancing, particularly ballet and also enjoys the odd yoga class.  She loves walking with her dogs.

Mel Harris

Mel Harris

Receptionist

Mel joined the team at Croft Veterinary Centre in April 2013. Although she doesn’t have any pets of her own she has helped foster stray animals taken in prior to rehoming and in her spare time enjoys crafting hobbies including stained glass, which she studied during time living in America.

Heidi Bateman

Heidi Bateman

Reception

Heidi joined Croft Veterinary Centre in 2011 after having worked for the RSPCA. She has a Labrador called Wallie and two cats. Heidi is married with two children and in her spare time she enjoys dog walking, skiing, reading, cooking and entertaining with family and friends.

Hilary Stanley

Hilary Stanley

Receptionist

Hilary joined the practice part-time in 2014. Whilst not at work she enjoys spending time with her two rescue dogs and two rehomed cats. She is also enjoys art and is learning Spanish.

Laura Boardman

Laura Boardman

Reception / Office

Laura joined the reception team in August 2014 and now spends a lot of the time working away in the office. She keeps busy with animals in her spare time too, with two Patterdale Terriers – Finn and Puddle and a Labrador Tod.  On top of this Laura also has 2 horses, Will and Shades.

Terri Brock

Terri Brock

Receptionist

Terri previously worked as a psychologist, in the prison service. After having her 2 boys William and Seb, she joined the reception team part-time in October 2018. Terri also has a Beagle called Levi, who she and the boys enjoy regular muddy walks with.